Atomic Jolt Information Security Page

Security is a top priority for Atomic Jolt and we’ve built a comprehensive security program to reflect our commitment. We have a formal, documented Information Security Management System which incorporates a number of Policies, Standards and Procedures to help protect our important data, including that of our customers, and our production systems.

External Security Attestations and Compliance

Data Hosting

• All of our systems are hosted within Amazon Web Services (“AWS”) secure data centers, which have been accredited under ISO 27001, SOC 1 and SOC 2, PCI Level 1, FISMA and Sarbanes-Oxley (SOX), to name just a few certifications.

Human Resources and Awareness

• Our employees and contractors undergo background checks prior to starting work with Atomic Jolt.
• Each individual must attend security awareness training upon hire and annually thereafter.
• All Atomic Jolt employees are required to comply with our policies relevant to their scope of work, including security and data privacy policies.
• Our standard work contract includes confidentiality clauses to protect our customers’ data.

Access Control

• Atomic Jolt follows all best practices with access control, including the principle of least privilege when granting access to Atomic Jolt systems and customer data.
• We ensure that each individual has a unique username to ensure full accountability for actions.
• Our password security forces complexity and minimum character length in conjunction with the most recent National Institute of Standards and Technology (“NIST”) recommendations.
• Multifactor authentication is enforced where technically supported.
• Privileged accounts are highly restricted and carry explicit guidelines for usage.

Endpoint Security

• Atomic Jolt laptops are locked automatically after 15 minutes of inactivity and employees are made aware of their responsibilities to protect access to the laptops.
• Our laptops are centrally-managed, with enforced security policies, limited administrative rights and centralized patching controls.
• Our laptops have centrally-managed commercial anti­virus with tamper-protect installed.
• Local administrator rights are highly restricted.

Remote Access

• Atomic Jolt uses multifactor authentication with role-based access controls for VPN-based remote access sessions to production systems.
• Access to Atomic Jolt collaboration tools are restricted with single-sign on and multifactor authentication.

Network Security

• Atomic Jolt’s production networks, all located in AWS, are secured through the combination of virtual firewalls and stateful AWS security groups, minimizing all permitted traffic to the least possible.
• All events related to administrative activities and access to customer data are centrally logged.

Vulnerability Management and Penetration Testing

• Atomic Jolt has robust policies and procedures to ensure that we regularly apply patches to our systems.
• We leverage centralized patch management and our vulnerability management team meets on a regular basis to keep a close eye on our patch statuses.
• Atomic Jolt external-facing sites are automatically scanned for vulnerabilities on a monthly basis.
• Internal vulnerability scanning is performed weekly using AWS Inspector.
• We have an automated compliance tool which constantly scans for any drift from our approved settings in AWS as well as our code management and project tools.
• Independent, third-party penetration testing is conducted no less often than annually on the production systems.

Secure Development

• Atomic Jolt’s Secure Development Lifecycle requires automated Static Code Analysis prior to code moving into production.
• Our SDLC also requires developers to undergo annual secure developer training to address the latest threats.
• We require peer reviews/management approval/QA testing prior to code moving from our Development and Staging areas into Production.

Encryption at Rest

• Data at rest, including backup data, is AES 256-bit encrypted with encryption keys managed by AWS KMS.
• Our laptops have enforced full-disk encryption.
• Mobile Devices with access to Atomic Jolt data require Google Mobile Device Management policies to ensure that Atomic Jolt data remains separate and encrypted.

Encryption in Transit

• All communication between our systems and you (or your customers) is encrypted in transit via HTTPS using TLS v1.2 or later.
• Emails are automatically encrypted with TLS, where supported by the other party’s server.

Backups

• Atomic Jolt production data is backed up automatically, leveraging AWS redundancy options to include cross-region replication.
• We perform annual Business Continuity and Disaster Recovery Testing walkthroughs.

Data Retention Policy

• Your data lives in our systems for as long as you ask us to keep it there.
• Our Data Retention Policy and Data Classification Policy govern the way we perform secure deletions for electronic data as well as physical media.
• Our destruction procedures follow US DOD 5220.22-M best practices.